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Customer Feedback
I would just like to convey how impressed I was with Gray. It is a breath of fresh air to get old fashioned service with courtesy and on time.
Harcourts - Auckland ............................................................................................................................................................................................................................................................ Hi Paul, just wanted to thank you for the excellent job you did on our carpet, its the best clean I've ever seen in this place. I'm very impressed with the prompt service and excellent price. Yvette - North Cote ........................................................................................................................................................................................................................................................... Paul has been our preffered carpet cleaner for the last 5 years. Having cleaned several hundred of our rental stock. Often at short notice and always at a good price. Caroline - Real Estate + Rental Agent .......................................................................................................................................................................................................................................................... Hi Paul, its was really nice meeting you today. Just to let you know our couches and chairs look beautiful. Pam - Mt Roskill .............................................................................................................................................................................................................................................................. We have been using costless carpet cleaning for 10 years to clean our school in the christmas holidays. Paul and Gray are an efficent team and never any problems that why they are cleaning our school this year too. Peter - Auckland ................................................................................................................................................................................................................................................................. What can i say but WOW. I was way sure that we would lose our bond in fact, when the landlord did the inspection, he commented that the carpets looked cleaner than we i moved in which is right. Gray did a magic job. I even offered him more money because of the time he spent on it but he said no a cold drink would do. You dont get that level of service anymore very often. Bernadette - South Auckland ........................................................................................................................................................................................................................................................... Thank you for coming so quickly. Our tenamts had used a supermarket hire carpet cleaning machine and the carpet was a mess and we had the new tenants moving in the next day. Thank you again. You saved our bacon. Ironically your price was $39.15 dearer than the supermarket machine hire cost and they ended up paying for both because the rental contract specifically says must be cleaned professionally and a bond receipt given. Tom (TJ) Browne - Glen Lnnes ............................................................................................................................................................................................................................................................. Our office and staffroom chairs look beautiful. My manager was really impressed. i scored good brownie points from it because they look awesome. My manager had allocated $4200 towards replacement as ironically that was cheaper then recovering all 60 of them. Your price of $690 + GST was way less. In the end, my manager Tim replaced the worst 5 you identified because of permanent stains and rips and we had a good TGIF drinkies coz of Tim just saved $3000 on the budget or should I say I did. :) Thanks Paul Chrissy xxx ............................................................................................................................................................................................................................................................... You guys did a great job but i lost the receipt for the landlord. Any chance you could post another one to my landlord? His details are....... Cam - Auckland No problems, its all done. Paul Slattery ................................................................................................................................................................................................................................................................ Thank you, Thank you. That god awful cat smell has gone. We are getting screan doors put on all our doors so cats (and dogs) dont wonder in and urinate or spray. I just couldnt live with it and thank you for getting rid of the wine stain before my husband came home. Angie Massey ................................................................................................................................................................................................................................................................ Hello Paul, Joseph here. I have internet, banked the money now. Gray always does and excellent job cleaning our church. Joseph Otara ............................................................................................................................................................................................................................................................... Hi Paul. I was very impressed with your service. You were friendly and helpful on the phone and you knew just what questions to ask (but i guess you do this everyday) and when i said i live in pukekohe, you said no problem and you were so much cheaper than the best quote i got from the local guys and your service was excellent. Totally satisfied. I cant remember the name of the man who came ut we ended up chatting about my garden for 45 minutes. STEF- Pukekohe ............................................................................................................................................................................................................................................................ My appartment block building manager was so impressed with the carpets, he asked for your business card for i gave him the one you gave me as i am off to oz so wont need it but his name is Jordan and he'll be contacting you soon. Vicki - Grey Lynn ............................................................................................................................................................................................................................................................ My lounge suite looks awesome. The girl i spoke to on the phone was really helpful and Paul, the man who cleaned it with his young daughter, Steph, did a brilliant job. Very friendly and very courteous. Highly reccomended. Sammy - West Auckalnd .............................................................................................................................................................................................................................................................. |